DialNext

Blog

  • What Is SIP?

    What Is SIP?

    Session Initiation Protocol (SIP) is a communication protocol that establishes, manages, and ends voice and video calls over the internet. Instead of relying on traditional telephone lines, SIP enables modern business phone systems to make and receive calls using an internet connection.

    Today, cloud phone systems, contact centers, and VoIP providers widely use SIP. Furthermore, it has become the industry standard for internet-based business communications because it is reliable, scalable, and widely supported.

    How Does SIP Work?

    SIP establishes and manages communication sessions between two or more participants.

    A typical SIP call follows these steps:

    1. A user initiates a call.
    2. SIP locates the destination.
    3. The receiving device accepts the call.
    4. The network transmits voice using the Real-time Transport Protocol (RTP).
    5. Finally, SIP ends the communication session when the conversation is complete.

    Although SIP manages the call session, RTP carries the actual voice data between participants.

    What Is SIP Used For?

    Businesses use SIP to support many communication services, including:

    • Business phone calls
    • Video conferencing
    • Unified communications
    • Contact centers
    • VoIP phone systems
    • SIP trunking
    • Softphones and desktop calling applications

    Additionally, many organizations choose SIP because it offers flexibility, compatibility, and reliable performance across a wide range of devices and platforms.

    SIP vs Traditional Phone Lines

    Traditional phone systems rely on dedicated physical telephone lines to make and receive calls.

    In contrast, SIP uses an internet connection to establish communication sessions.

    Traditional Phone SystemSIP-Based Phone System
    Physical phone linesInternet connection
    Limited scalabilityEasily scalable
    Expensive hardwareCloud-based infrastructure
    Higher maintenanceLower maintenance
    Fixed office locationsWork from anywhere

    As a result, businesses can expand more easily without installing additional phone infrastructure.

    Benefits of SIP

    Organizations adopt SIP for several reasons:

    • Lower communication costs
    • Easy scalability
    • High-quality voice calls
    • Support for remote and hybrid teams
    • Faster deployment
    • CRM and business application integrations
    • Voice, video, and messaging support

    Additionally, SIP allows businesses to grow without significantly increasing communication costs.

    What Is SIP Trunking?

    SIP trunking connects your business phone system to the public telephone network using an internet connection.

    Instead of purchasing multiple physical telephone lines, businesses can use SIP trunks to route incoming and outgoing calls.

    Consequently, organizations modernize their existing PBX systems while reducing hardware costs and improving scalability.

    SIP vs VoIP

    Although SIP and VoIP are closely related, they are not the same technology.

    • VoIP (Voice over Internet Protocol) is the technology that allows voice calls over the internet.
    • SIP (Session Initiation Protocol) is one of the protocols used to establish, manage, and end those VoIP calls.

    In simple terms, VoIP is the service, while SIP is one of the technologies that enables it.

    Does DialNext Use SIP?

    Yes. DialNext uses modern communication technologies, including SIP, to deliver reliable cloud calling for businesses.

    Additionally, SIP enables DialNext to support inbound and outbound calling, CRM integrations, remote teams, and scalable cloud communications from virtually anywhere.

    Frequently Asked Questions

    Is SIP the Same as VoIP?

    No. SIP is a signaling protocol, while VoIP is the technology that delivers voice communication over the internet.

    Do I Need a SIP Phone?

    No. Many businesses use softphones, desktop applications, or web browsers instead of dedicated SIP desk phones.

    Is SIP Secure?

    Businesses can deploy SIP securely by using encryption, authentication, secure network configurations, and industry best practices.

    Can I Use SIP for Video Calls?

    Yes. SIP supports voice calls, video conferencing, screen sharing, and other real-time communication sessions.

    Related Articles

    Additional Resources

    Learn more about the Session Initiation Protocol (SIP):

    https://www.rfc-editor.org/info/rfc3261/

    Need Help?

    If you have questions about SIP, VoIP, or business phone systems, contact us at help@dialnext.io.

  • Security & Privacy at DialNext

    Security & Privacy at DialNext

    Protecting customer data is a core part of the DialNext platform. We use industry-standard security practices to help safeguard your account, communications, and business data while providing reliable cloud calling and messaging services.

    This guide explains how DialNext protects your data, how you can manage your information, and where to find additional privacy information.

    Data Protection

    DialNext helps protect your account and communication data using modern security practices.

    This includes protecting information related to:

    • User accounts
    • Contacts
    • Call history
    • SMS conversations
    • Voicemail
    • Call recordings
    • Platform settings

    Additionally, all communication between your browser or application and DialNext is encrypted using HTTPS (TLS).

    Call Recordings and Messages

    Call recordings, voicemails, and SMS conversations are stored securely within the DialNext platform.

    Access to this information is restricted to authorized users within your workspace based on their assigned permissions.

    We recommend limiting workspace access to users who require it for their role.

    User Access Controls

    Workspace administrators can control who has access to platform features and business data.

    Depending on user permissions, team members may be able to:

    • View call history
    • Access recordings
    • Send and receive SMS
    • Manage contacts
    • Configure integrations
    • Access analytics

    Review user permissions regularly and remove access for inactive users.

    Data Retention

    Your data remains available while your DialNext account is active, subject to your organization’s configuration and applicable legal requirements.

    If you need additional information about data retention, contact the DialNext support team.

    Data Export

    You can export supported business data from your DialNext workspace when available.

    Examples include:

    • Contacts
    • Call history
    • SMS history
    • Reports

    If you require assistance exporting your data, contact our support team.

    Account Deletion

    If you no longer wish to use DialNext, you can request account deletion by contacting our support team.

    Before requesting account deletion, we recommend exporting any business data you want to retain.

    Some information may be retained where required by applicable laws or contractual obligations.

    Privacy Compliance

    DialNext is committed to protecting customer privacy and handling personal information responsibly.

    Depending on your location and how you use the platform, privacy regulations may include:

    • General Data Protection Regulation (GDPR)
    • California Consumer Privacy Act (CCPA)
    • Other applicable local privacy laws

    If you have questions about how your information is processed, please contact our support team.

    Best Practices for Keeping Your Account Secure

    To improve account security, we recommend:

    • Use a strong, unique password.
    • Do not share login credentials.
    • Review workspace members regularly.
    • Remove inactive users.
    • Keep your browser and operating system updated.
    • Access DialNext only from trusted devices and networks.

    Following these best practices helps protect your account and customer information.

    Privacy Policy

    For complete information about how DialNext collects, uses, stores, and protects personal information, please review our Privacy Policy.

    The Privacy Policy explains:

    • What information we collect
    • How we use your information
    • How long data may be retained
    • Your privacy rights
    • How to contact us regarding privacy requests

    Frequently Asked Questions

    Is my communication encrypted?

    Yes. Communication between your browser or application and DialNext is encrypted using HTTPS (TLS).

    Can I export my data?

    Yes. Supported business data can be exported where available. Contact our support team if you need assistance.

    How do I request account deletion?

    Contact the DialNext support team to request account deletion. We recommend exporting important data before submitting your request.

    Where can I learn more about privacy?

    Please review the DialNext Privacy Policy for complete details about how your information is handled.

    Related Articles

    • Improve VoIP Call Quality
    • International Phone Numbers
    • A2P 10DLC Registration Guide
    • SMS Compliance Guide

    Additional Resources

    Privacy Policy

    https://dialnext.io/privacy

    Need Help?

    If you have questions about security, privacy, or your account data, contact us at help@dialnext.io.

  • Improve VoIP Call Quality

    Improve VoIP Call Quality

    VoIP Call Quality depends on your internet connection, network configuration, hardware, and software. This guide explains how to improve VoIP Call Quality by optimizing your network, choosing the right devices, and troubleshooting common audio issues when using DialNext.

    Minimum Network Requirements for VoIP Call Quality

    For the best calling experience, your internet connection should meet the following recommendations.

    RequirementRecommended
    Download SpeedAt least 100 Kbps per active call
    Upload SpeedAt least 100 Kbps per active call
    LatencyLess than 150 ms
    JitterLess than 30 ms
    Packet LossLess than 1%

    If multiple users share the same internet connection, ensure enough bandwidth is available for all simultaneous calls.

    Meeting these recommendations helps maintain excellent VoIP Call Quality, even during periods of heavy network usage.

    Recommended Network Configuration for VoIP Call Quality

    A properly configured network significantly improves call stability and audio clarity.

    We recommend:

    • Use a wired Ethernet connection whenever possible.
    • Avoid public or unstable Wi-Fi networks.
    • Enable Quality of Service (QoS) on your router to prioritize voice traffic.
    • Keep your router firmware updated.
    • Minimize heavy network activity during calls, such as video streaming or large downloads.
    • Connect your computer directly to your router whenever possible instead of using Wi-Fi extenders.

    Improve VoIP Call Quality with the Right Devices

    Using professional communication devices improves audio quality and reduces background noise.

    Recommended Headsets

    • Jabra Evolve2 65
    • Jabra Evolve2 75
    • Poly Blackwire 5220
    • Poly Voyager Focus UC
    • Logitech Zone Wireless
    • EPOS IMPACT 860

    Recommended Speakerphones

    • Jabra Speak2 55
    • Jabra Speak2 75
    • Poly Sync 20
    • Poly Sync 40

    For the best experience, avoid using built-in laptop microphones for business calls.

    Keep Your Browser or Desktop App Updated

    Keeping your browser or DialNext application updated helps deliver the latest performance improvements and security updates.

    We recommend:

    • Update your web browser regularly.
    • Install the latest version of the DialNext desktop application.
    • Restart your browser or application after installing updates.

    Supported browsers include:

    • Google Chrome
    • Microsoft Edge
    • Mozilla Firefox
    • Safari

    How to Test Your VoIP Call Quality

    Before making important business calls, test your network performance.

    Check the following:

    • Download speed
    • Upload speed
    • Latency (Ping)
    • Jitter
    • Packet loss

    Use a reliable internet speed testing service to verify your network performance.

    If your network does not meet the recommended values, improve your connection before placing business calls.

    Optimize Your Workspace

    Small changes to your work environment can noticeably improve call quality.

    We recommend:

    • Close unnecessary browser tabs.
    • Close streaming applications before making calls.
    • Pause large uploads or downloads.
    • Disconnect unused devices from your network.
    • Work from a quiet environment whenever possible.

    Additionally, disable browser extensions that may interfere with microphones or speakers.

    Firewall and Network Settings

    Some corporate firewalls or security appliances can affect VoIP traffic.

    If you experience one-way audio, dropped calls, or registration issues:

    • Verify your firewall allows VoIP traffic.
    • Confirm that your organization permits real-time voice communication.
    • Temporarily disconnect from your VPN to determine whether it affects audio quality.
    • Contact your network administrator if restrictions are enabled.

    Troubleshooting VoIP Call Quality Issues

    If VoIP Call Quality becomes poor or calls sound robotic, delayed, or choppy, try the following:

    1. Restart your browser or DialNext desktop application.
    2. Restart your modem and router.
    3. Switch from Wi-Fi to a wired Ethernet connection.
    4. Test your internet connection on another network.
    5. Disconnect from your VPN and test again.
    6. Close applications that consume network bandwidth.
    7. Test another headset or microphone.
    8. Update your browser or DialNext application.

    If VoIP Call Quality does not improve after completing these steps, contact the DialNext support team.

    Frequently Asked Questions

    Does Wi-Fi affect VoIP Call Quality?

    Yes. Although modern Wi-Fi networks perform well, a wired Ethernet connection usually provides lower latency, less jitter, and more stable call quality.

    How Much Bandwidth Is Required for Good VoIP Call Quality?

    DialNext recommends allocating at least 100 Kbps of upload and download bandwidth for every active call.

    What Is Acceptable Jitter?

    For high-quality voice calls, jitter should remain below 30 ms. Higher values may result in distorted or inconsistent audio.

    Can a VPN Affect VoIP Call Quality?

    Yes. Some VPN services increase latency and jitter, which can negatively affect VoIP performance. Disconnect from your VPN temporarily to determine whether it is causing the issue.

    Related Articles

    • Browser Permissions for Calls
    • Microphone & Speaker Troubleshooting
    • International Phone Numbers
    • Call Recording Guide

    Additional Resources

    You can test your internet connection using a reliable speed testing service such as Speedtest by Ookla:

    https://www.speedtest.net

    Need Help?

    If you’re still experiencing call quality issues after following this guide, contact our support team at help@dialnext.io.

  • International Phone Numbers Available in 70+ Countries

    International Phone Numbers Available in 70+ Countries

    DialNext allows businesses to purchase international phone numbers in more than 70 countries worldwide.

    Whether you’re building a local presence in a new market, supporting international customers, or managing a global sales team, DialNext helps you make and receive calls using local business phone numbers from a single platform.

    Additionally, you can manage calls, SMS messaging where supported, CRM integrations, and team collaboration without switching between multiple providers.

    What Types of Phone Numbers Are Available?

    Depending on the country, DialNext may offer:

    • Local Numbers
    • Mobile Numbers
    • Toll-Free Numbers
    • National Numbers

    Number availability varies by country and local telecommunications regulations.

    Do I Need Documents to Purchase a Phone Number?

    Some countries require additional documentation before phone numbers can be activated.

    Requirements may include:

    • Business Registration Documents
    • Government-Issued Identification
    • Proof of Address
    • Local Presence Documentation

    If documentation is required, DialNext will guide you through the verification process during number purchase.

    Supported Countries

    North America

    NameNameName
    BarbadosCanadaCosta Rica
    Dominican RepublicEl SalvadorGrenada
    JamaicaMexicoPanama
    Puerto RicoUnited States

    Europe

    NameNameName
    AustriaBelgiumBosnia and Herzegovina
    BulgariaCroatiaCzech Republic
    DenmarkEstoniaFinland
    FranceGermanyGreece
    HungaryIcelandIreland
    Isle of ManItalyLithuania
    LuxembourgNetherlandsNorway
    PolandPortugalRomania
    SlovakiaSloveniaSpain
    SwitzerlandUnited Kingdom

    Asia

    NameNameName
    Hong KongIndiaIndonesia
    IsraelJordanMacao
    MalaysiaPhilippinesQatar
    Saudi ArabiaSingaporeSouth Korea
    Sri LankaTaiwanThailand
    United Arab EmiratesVietnam

    South America

    NameNameName
    ArgentinaBrazilChile
    ColombiaEcuadorPeru
    UruguayVenezuela

    Pacific

    NameName
    AustraliaNew Zealand

    Africa

    NameNameName
    BeninBotswanaEgypt
    GhanaKenyaMali
    MauritiusSouth AfricaTunisia
    Uganda

    Looking for a Country Not Listed?

    If your preferred country is not listed above, contact our support team. We regularly expand our global coverage and may be able to help with your requirements.

    Ready to Get Started?

    Purchase a local, mobile, or toll-free phone number directly from your DialNext account and start communicating with customers around the world.

    Related Articles

    • Phone Number Requirements
    • How to Purchase a Phone Number
    • A2P 10DLC Registration Guide
    • SMS Compliance Guide

    Need Help?

    If you have questions about number availability, documentation requirements, or international coverage, contact us at help@dialnext.io.

  • Why Was My A2P 10DLC Campaign Rejected?

    Why Was My A2P 10DLC Campaign Rejected?

    If your A2P 10DLC campaign registration was rejected, you must correct the identified issue before submitting a new registration request.

    Most A2P 10DLC campaign rejections occur because of incomplete business information, unclear opt-in processes, missing compliance documents, or sample messages that do not match the registered use case.

    This guide explains the most common rejection reasons and how to resolve them.

    Invalid Campaign Description

    Your campaign description should clearly explain:

    • What your business does
    • Who receives your messages
    • Why messages are sent
    • The type of messages being delivered

    Avoid vague descriptions such as:

    “Customer notifications”

    Instead, use a detailed description such as:

    “We send appointment reminders and follow-up notifications to customers who opt in through our website.”

    Additionally, if you are registering on behalf of customers as an ISV or software provider, mention that in the campaign description.

    Sample Messages Do Not Match the Use Case

    Sample messages must accurately reflect the messages you plan to send.

    For example, if you register a marketing campaign but provide authentication code examples, carriers may reject the campaign.

    Furthermore, at least one sample message should include your business or brand name.

    Sample messages should:

    • Match the selected campaign use case
    • Reflect actual customer communications
    • Include template placeholders when applicable
    • Clearly identify your brand

    Website Issues

    The website submitted during registration must:

    • Be publicly accessible
    • Match your business name
    • Clearly describe your products or services

    However, registrations are commonly rejected when:

    • The website is unavailable
    • The website is under construction
    • The website does not match the registered business
    • The website lacks business information

    If your website has not launched yet, clearly mention that in your campaign description.

    Missing Opt-In Information

    Carriers require proof that recipients consent to receive messages.

    Because of this, you should clearly explain:

    • How users provide consent
    • Where consent is collected
    • What messages users will receive
    • How frequently messages are sent

    Common opt-in methods include:

    • Website forms
    • Contact forms
    • Appointment booking forms
    • Customer signup pages
    • Paper consent forms

    If consent is collected through a website, ensure the website clearly displays SMS consent language.

    Missing Opt-Out Process

    Recipients must have a simple way to stop receiving messages.

    For example, many businesses support keywords such as:

    • STOP
    • UNSUBSCRIBE
    • CANCEL

    Additionally, your registration should explain:

    • Supported opt-out keywords
    • Confirmation messages sent after opt-out
    • How future messages are prevented

    We recommend including language such as:

    “Reply STOP to unsubscribe.”

    Missing Privacy Policy or Terms of Service

    Many A2P 10DLC campaign rejections occur because required compliance documents cannot be verified.

    Your website should provide:

    • A publicly accessible Privacy Policy
    • A publicly accessible Terms of Service page

    In addition, include direct links to these pages when completing your registration.

    Common Compliance Mistakes

    Before submitting your campaign, review the following:

    • Using public URL shorteners in sample messages
    • Submitting incomplete websites
    • Providing inaccurate business information
    • Registering one use case while describing another
    • Missing opt-in disclosures
    • Missing opt-out instructions
    • Sharing SMS consent with third parties

    As a result, even small inconsistencies can delay approval.

    Prohibited Messaging Categories

    Some campaign types cannot be approved regardless of registration quality.

    Examples include:

    • Illegal substances
    • Gambling
    • Phishing
    • Fraudulent marketing
    • Debt relief schemes
    • Unauthorized lead generation
    • High-risk financial promotions

    If your use case falls into a prohibited category, carriers may permanently reject the registration.

    Before You Resubmit

    Before creating a new A2P 10DLC campaign registration request, verify the following:

    ✓ Business information matches official records

    ✓ Website is publicly accessible

    ✓ Privacy Policy is available

    ✓ Terms of Service is available

    ✓ Sample messages match the use case

    ✓ Opt-in process is clearly documented

    ✓ Opt-out process is clearly documented

    ✓ Brand name appears in sample messages

    Completing this checklist can significantly improve your approval chances.

    Related Articles

    • A2P 10DLC Registration Guide
    • SMS Compliance Guide
    • SMS Segment Optimization

    Additional Resources

    Learn more about A2P registration requirements from The Campaign Registry:

    https://www.campaignregistry.com/

    You can also review messaging compliance guidelines from CTIA:

    https://www.ctia.org

    Need Help?

    If you need assistance reviewing your A2P 10DLC campaign before resubmission, contact help@dialnext.io.

  • A2P 10DLC Registration Guide

    A2P 10DLC Registration Guide

    If your business sends SMS or MMS messages to US phone numbers using local 10-digit phone numbers, you must complete A2P 10DLC registration before sending messages.

    Without an approved registration, carriers may block your messages or limit delivery.

    What is A2P 10DLC?

    A2P 10DLC stands for Application-to-Person 10-Digit Long Code.

    It is the registration framework used by US mobile carriers for business messaging sent through local 10-digit phone numbers.

    The goal is to improve message deliverability, reduce spam, and help carriers verify who is sending messages.

    Who Needs A2P 10DLC Registration?

    You need A2P 10DLC registration if:

    • You send SMS or MMS messages to US phone numbers.
    • You use local US long code numbers.
    • You send business, support, notification, marketing, or transactional messages.

    If you do not send messages to US phone numbers, no action is required.

    How A2P 10DLC Registration Works

    There are two required steps:

    1. Brand Registration

    Brand registration identifies your business.

    Information commonly required includes:

    • Legal business name
    • Business address
    • Tax ID or EIN
    • Business website
    • Company type

    2. Campaign Registration

    Campaign registration identifies the type of messages you send.

    Examples include:

    • Customer care
    • Appointment reminders
    • Account notifications
    • Marketing messages
    • Two-factor authentication

    Each messaging use case must match the campaign you register.

    Information Required for Registration

    Before starting registration, prepare:

    • Legal business name
    • Tax ID or EIN
    • Business website
    • Business address
    • Contact information
    • Sample SMS messages
    • Opt-in process details
    • Privacy Policy URL
    • Terms of Service URL

    Common Reasons for Rejection

    Campaigns are commonly rejected when:

    • Business information does not match official records.
    • Sample messages do not match the declared use case.
    • The website is incomplete or unavailable.
    • Consumer consent is not clearly documented.
    • Privacy Policy or Terms of Service pages are missing.
    • Opt-in and opt-out instructions are unclear.

    Best Practices

    To improve approval rates:

    • Use your legal business name exactly as registered.
    • Make sure your website is publicly accessible.
    • Clearly explain how users consent to receive messages.
    • Include STOP instructions in your messaging program.
    • Maintain Privacy Policy and Terms of Service pages.
    • Ensure sample messages accurately represent your use case.

    Frequently Asked Questions

    Do I need new phone numbers?

    No. Existing US local numbers can usually be associated with an approved campaign.

    Does A2P 10DLC affect WhatsApp?

    No. A2P 10DLC only applies to carrier-based SMS and MMS messaging.

    Does A2P 10DLC apply outside the United States?

    A2P 10DLC primarily applies to messaging sent to US recipients using US local numbers.

    What happens if I don’t register?

    Messages may be blocked, filtered, or experience reduced deliverability.

    Need Help?

    If you need assistance with A2P 10DLC registration, contact help@dialnext.io.

    Related Articles

    Additional Resources

    For the latest carrier registration requirements, review The Campaign Registry .

    You can also review messaging best practices from CTIA .

  • SMS Segment Optimization with Smart Encoding | DialNext

    SMS Segment Optimization with Smart Encoding | DialNext

    SMS Segment Optimization helps reduce SMS costs by minimizing the number of message segments required for delivery. DialNext automatically applies Smart Encoding to outgoing SMS messages to optimize segment usage and improve message efficiency.

    How SMS Segment Optimization Works

    SMS messages can be sent using different character encodings.

    Messages containing standard GSM characters can fit up to 160 characters in a single SMS segment. However, certain special characters and Unicode symbols reduce the character limit and may increase the number of SMS segments required to send the message.

    To help optimize message delivery and costs, DialNext automatically replaces common Unicode characters with GSM-compatible alternatives before sending the message.

    Examples

    Original CharacterReplaced With
    “ ”“
    ‘ ’‘
    —–
    ……

    For example:

    Hello “John”

    will be automatically converted to:

    Hello "John"

    before the message is sent.

    Benefits of SMS Segment Optimization

    • Reduce SMS segment count
    • Lower SMS delivery costs
    • Improve compatibility across carriers and devices
    • No manual action required

    Is Smart Encoding enabled by default?

    Yes. Smart Encoding is automatically applied to SMS messages sent from the DialNext Inbox.

    No additional configuration is required.

    SMS Segment Optimization FAQs

    Will Smart Encoding change the meaning of my message?

    No. Smart Encoding only replaces special characters with equivalent GSM-compatible characters while preserving the original message content.

    Why does SMS segment count matter?

    SMS providers bill messages based on the number of segments used. Messages containing Unicode characters may require more segments than messages using standard GSM characters.

    Can I disable Smart Encoding?

    Smart Encoding is automatically applied by DialNext to help optimize message delivery and costs.

    Need Help?

    If you have any questions about SMS delivery or message encoding, contact us at help@dialnext.io.

    How SMS Pricing Works

    SMS Character Limits

    SMS Deliverability Best Practices

    GSM 03.38 character set

  • How to integrate with Pipedrive?

    How to integrate with Pipedrive?

    • Login or Signup to your DialNext account.
    • In the left sidebar, click Integrations.
    • Look for Pipedrive & click the Integrate button.
    • You will be redirected to Pipedrive’s authorization page. Click Authorize to grant permission and connect DialNext with Pipedrive.
    • Once the authorization is complete, Pipedrive will redirect you back to DialNext.
    • Click Save Settings to begin logging calls and SMS messages to your Pipedrive account.
    • Make a test call, and you will see a log automatically created within the corresponding contact in Pipedrive.
    • If you encounter any issue, you can reach us out on help@dialnext.io

  • How to integrate with HubSpot?

    How to integrate with HubSpot?

    • Login or Signup to your DialNext account.
    • In the left sidebar, click Integrations.
    • Look for HubSpot & click the Integrate button.
    • You will be redirected to HubSpot’s authorization page. Click Authorize to grant permission and connect DialNext with HubSpot.
    • Once the authorization is complete, HubSpot will redirect you back to DialNext.
    • Click Save Settings to begin logging calls and SMS messages to your HubSpot account.
    • Make a test call, and you will see a log automatically created within the corresponding contact in HubSpot.

    If you encounter any issue, you can reach us out on help@dialnext.io

  • How to integrate with Front?

    How to integrate with Front?

    • Login or Signup to your DialNext account.
    • In the left sidebar, click Integrations.
    • Look for Front & click the Integrate button.
    • You will be redirected to Front’s authorization page. Click Authorize to grant permission and connect DialNext with Front.
    • Once the authorization is complete, Front will redirect you back to DialNext.
    • Click Save Settings to begin logging calls and SMS messages to your Front account.
    • Make a test call, and you will see a log automatically created within the corresponding conversation in Front.

    If you encounter any issue, you can reach us out on help@dialnext.io